Personal coaching sessions are presented through Discord screenshare. You just need a microphone and the app installed on your computer, tablet, or mobile device. After your booking, we will send you a confirmation email containing your coach's contact information, and additional session details. Your coach will add you as a friend on the app, and contact you before your session.

Our coaches tailor sessions to your individual needs. At the start of your first session, your coach will evaluate your goals and experience. Then, they will create a personalized plan for you to achieve your goals over time. Afterwards, you can work with your coach together to achieve some of these goals, or it's totally up to you! Your coach can help you with deck construction, meta-game analysis, ladder gameplay, tournament preparation, and much more.

Absolutely! The way we coach over mobile or tablet is to add you on Discord and have a call running in the background while we spectate your games through the in-game Runeterra client. Each of our coaches have accounts on every region, so there's absolutely no problem for us.

We track the total number of unbooked hours each student has. For example, if a student orders a 4 hour plan and only uses 2 hours today, the student will still have 2 more hours to book in the future.

Master coaching sessions emphasize climbing the ladder quickly, while hourly coaching sessions emphasize learning and student improvement. During the course of a Master coaching package, the coach will select the decks he feels will climb the ladder the fastest, which depends on the current meta-game within Runeterra. The focus of the Master coaching package is primarily on gaining the achievement of Master rank efficiently.

For hourly sessions, we do our best to accomodate student schedules, and will reschedule or refund your pro-rated session time within 24 hours of your session time. For late students, the clock starts counting 10 minutes after the session start time. If the student is late for 1 hour, the coaching session will be cancelled, and the hour will not be refunded. Unbooked session hours expire 60 days after purchase.

For Master coaching packages, if you do not reach the rank you requested by the end of the season, we will refund you the full amount of your package. However, once a session has started, it cannot be cancelled.